Privacy policy

Privacy Policy
Last Updated: March 13, 2025

This Privacy Policy describes how My Store ("we", "us", or "our") collects, uses, and shares your personal information when you access our website (the "Site") or use any services made available through it (the "Services"). By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, do not use the Services.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Continued use of the Services after any changes constitutes acceptance of those changes.

Information We Collect

1. Information You Provide
We collect information you choose to provide, including:

  • Contact information (name, email, phone number, address)

  • Account credentials (username, password, security info)

  • Transactional details (billing, shipping, and payment confirmation)

  • Communications you send to us (e.g., messages or support requests)

2. Information Collected Automatically
We automatically collect data about your interactions with the Site, such as:

  • IP address

  • Browser and device information

  • Pages viewed, time spent, and other usage activity

  • Network connection details

3. Information from Third Parties
We may receive information from service providers who help operate our website and fulfill core functions such as payments, analytics, or hosting. These third parties are only permitted to use your data as necessary to provide those services.

How We Use Your Information

We use personal information to:

  • Provide, manage, and maintain the Services

  • Process orders and payments

  • Authenticate and manage user accounts

  • Communicate with you regarding your account or inquiries

  • Improve our website and user experience

  • Conduct security monitoring and prevent fraud

  • Meet legal, regulatory, or contractual obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate essential site features

  • Remember user preferences

  • Analyze site traffic and interactions

  • Deliver relevant content and advertising

Most browsers accept cookies automatically, but you can modify your settings to decline them. Disabling cookies may affect certain site functionality.

We recognize Global Privacy Control (GPC) signals. If detected, we treat it as a request to opt out of certain types of data sharing.

Sharing Your Information

We may share your personal information with:

  • Service providers assisting with operations such as hosting, payments, analytics, and communication

  • Advertising and business partners for promotional purposes

  • Affiliates and entities within our corporate group

  • Legal authorities if required by law or to protect our rights

  • Another entity in the event of a business merger or acquisition

We do not knowingly sell or share personal data of individuals under 16 years of age.

Data Retention and Security

We retain your information only as long as needed for legitimate purposes including fulfilling orders, legal compliance, and resolving disputes.
While we take security seriously, no method of transmission or storage is 100% secure.

Your Rights

Depending on your jurisdiction, you may have rights including:

  • Access to personal information

  • Deletion or correction of data

  • Restriction or objection to data processing

  • Data portability

  • Withdrawal of consent

  • Appeal of denied requests

To exercise your rights or submit a request, contact us using the details below. We may require identity verification. Authorized agents may also act on your behalf with appropriate documentation.

Children’s Data

This Site is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have done so, please contact us for removal.

International Data Transfers

Your information may be processed outside your country of residence. Where applicable, we use legal mechanisms such as standard contractual clauses to ensure adequate protection of your data.